EXCHANGES & RETURNS
We want you to love our products as much as we do. If there is something that is not right about a product that you receive please let us know
We will happily accept exchanges and refunds on unwashed, unworn items within 14 days of receipt, with the original tags and packaging in tact. If the item is "local pick up", this 14 days starts at time when the pickup email is sent.
All items purchased on SALE (during a promotion, sale event, Last Call items, or with a discount code) are final sale - no returns, exchanges or store credit. No exceptions. You CANNOT change, modify, cancel, combine or adjust any orders once they have been placed. No price adjustments.
All undies, boxers and thongs are FINAL SALE
All items returned to our boutique must be re-processed and evaluated before being eligible for purchase again. This process can take up to 24 to 48 hours before the item(s) is available for sale again.
Extended Holiday Return Policy 2023
Purchases between November 14th & December 25th:
All regular priced items can be exchanged or returned for store credit up until January 14th 2024. All discounted/sale items are final sale.
Purchases after December 25th:
All regular priced items will be susceptible to our regular return policy of 14 days to return or exchange unwashed, unworn items with the tags still attached. All discounted/sale items are final sale.
In order to receive a full refund back to your original form of payment you must adhere to our original return policy of 14 days to return unwashed, unworn items with the tags still attached.
How to Do a Return/Exchange
#2 - 3487 191 Street