We ARE still doing returns and exchanges!
We understand that it may not be as easy for you to get to a post office/our showroom while we all practice social distancing and isolation, so we are being flexible with our usual 14 day return policy.
Please return your items once you feel safe and comfortable doing so, regardless of how many days that takes.
Stay safe & take care!
our showroom is closed until further notice.**
We are currently asking that in-person exchanges & returns
be done in the following way:
1. Call ahead (604.532.3724) and let us know you're coming by for an exchange/return. If you are doing an exchange, we'll set the new items aside for you.
2. When you arrive, either:
a) park in one of the parking spots marked for Unit 122 & call us - we can bring your items out to your vehicle!
b) come ring the doorbell. We'll meet you at the door!
We want you to love our products as much as we do. If there is something that is not right about a product that you receive please let us know!
All items purchased on sale (during a promotion, sale event, or with a discount code) are final sale - no returns, exchanges or store credit.
How to Do a Return/Exchange
#122 - 19055 34A Ave