Jax & Lennon Policies
We cannot make any changes to your order once it has been placed (including item size/colour/quantity, shipping address and shipping method) so please double-check everything before you pay!
We will not combine orders. Please review your order carefully before submitting.
If you want to pick up your order at our showroom, you must use the code "localpickupsurrey". If you do not use this code, your order will be shipped to you. Please do not use this code unless you are local and can pick up in person.
Unless otherwise stated, orders will ship within 1-5 business days of being placed. During sales and launches, when we receive a higher volume of orders, shipping times are longer - approximately 7-10 business days.
- If you're not 100% happy with your purchase you can exchange or return unwashed, unworn, tagged items within 14 days of receipt, with the exception of sale purchases which are final sale. For more details, visit the Returns & Exchanges page on our website.