FAQ's

Frequently Asked Questions

How long after I order will my items be shipped?
>> Your order will be shipped in 1-5 days unless otherwise stated on the listing. 


Am I able to rush my order?
>> If you need an order sooner or if you require express shipping please contact us prior to checking out.

 

How do I qualify for free shipping?

>>Orders with a subtotal (before taxes and after discounts) of $150 or more qualify for free shipping.

 

I have not received my item, is there anything I can do? 
>> Jax and Lennon Co. is not responsible for lost packages, domestic or international. If you would like to purchase insurance on your order please contact us prior to checking out and we will adjust shipping fees.


I ordered the wrong size, what now? 
>> We always stand by our product so if you ordered the wrong size or are not completely satisfied with your order please send us and email and we can get your order sorted out!


Does Jax and Lennon Co. offer wholesale? 
>> Yes! We accept wholesale customers. For more information and pricing please email us via our contact us page!

How does Jax and Lennon Co. clothing fit?
>> Our sizing runs true to size. Please do keep in mind that bamboo cotton and organic cotton will shrink if dried so size accordingly! We always recommend laying flat or hanging to dry to preserve color and size!